Registration/Class Policies

Sessions

• Sessions vary in length due to holidays and seasons.
• 4 sessions of approximately 11 weeks are offered throughout the year.
• Summer sessions are 2 weeks long/meeting every day for ages 3 and up.

Registration

• A non-refundable $40 membership fee per student is payable at the time of initial enrollment and annually. 

Tuition/Drop Policy

• Tuition is due 3 weeks before the start of each new session.
• To avoid being dropped from the class, please pay tuition on time.
• Students who are absent and have not paid tuition will be dropped from their class so that we can fill the class with students who are waiting to swim with us.

Refunds

• Payments made for tuition are non-refundable once the session has begun. No exceptions.

Make-ups

• Make-up lessons will be scheduled if your class is cancelled by us due to bad weather, situations out of our control, or a teacher conflict.
• Under these circumstances, parents are contacted to reschedule the lesson.
• There are no make-ups for illness or other absence on the child’s or parent’s part.

Class/Lesson Etiquette

• Students who are not yet potty-trained must wear two swim diapers: one disposable and one non-disposable (available at Saint Street Swim.)
• Please do not let your child eat before lessons. (No food or drinks are allowed indoors.)
• Please remove your child’s jewelry.
• Long hair should be pulled back out of the child’s face.
• Bring a cozy towel. (Towel rentals $2.00).
• Please arrive on time for your child’s lesson.
• Only students, teachers and staff are allowed on the pool deck during lessons.
• Parent can view lessons from the observation room.
• Please respect others in the observation room; keep children under control.
• If you must leave during lessons, please notify the Front Desk and/or your child’s teacher.
• Please use the blue bench to change children during lessons then exit through the back door only.
• Please pick up your child immediately after his/her lesson.
• Leave questions for your child’s instructor at the Front Desk. They will contact you at their earliest convenience.
• Wet swimmers are not allowed upstairs or in the reception area.

Important General Policies for Parents

Illness

• Please do not bring your child to lessons if he or she has does not feel well.
• Do not bring a child to class if he/she has a fever or may be contagious.

Potty Training

• If your child is not potty trained or needs assistance in the bathroom, please do not leave the facility.
• All swimmers under 36 months , or Not 100% potty trained must wear 2 swim diapers. One disposable swim diaper and one non-disposable swim diaper(I-Play brand provided by Saint Street Swim) worn on top.

Parking Lot/Parking Policies

• Please obey the parking signs in front of the building and use caution when entering or exiting the parking lot.
• Please do not park or idle in front of the entry door.
• Children may NOT be dropped off in front of the building because of safety issues.

• Only students, instructors, and staff are allowed on the pool deck during lessons.
• Please observe your child from the upstairs observation room.
• Please exit through the rear door (near the changing bench) with your wet swimmer.
• Wet swimmers are not allowed in the lobby or observation room as they make surfaces slippery and dangerous.
• Please do not bring strollers into the facility.

Other Questions?

• If you have other questions about Saint Street Swim, please ask at the Front Desk.